BUSINESS TRAVEL
BUSINESS TRAVEL: NOT JUST MOBILE, BUT SHRINKING
August 4, 2009 -- by Jessee Allread, Energy
& Travel Editor -- Many of our
readers seek the most efficient devices to improve their efforts at
completing the task at hand. Just-in-time communication allows the road
warrior to seek, obtain, and submit that quarter-end/year-end
forecast-busting order just under the wire. Such behavior drives management
nuts, but that may be because management didn't know where you were, didn't
see your travel plans, and hadn't the transparent authority to view the
opportunity before it happened. If your company doesn't have a mobile
book-authorize-travel system, you need to complain. The advent of mobile
devices, laptops, cell phones, flash drives, mini-projectors, has allowed
the salesman to convert what used to be down time into production. The next
step is at hand. You need mobile travel tools.
Business travel is down and declining, off by more than 15% year-over-year.
Claims are 2010 will be down or flat with 2011 showing small increases. Up
is at least 15 months away. You can't wait. Neither should your
shareholders.
As in any market down-turn, efficiencies thrive...once the shock wears off.
Corporate travel HAD to cut back; business was down and travel spend is the
second highest expense for a company. Enter those that know how to take
advantage of an opportunity. Sure Web-Ex, yes, Go-To-Meeting, but what about
looking at your prospect across the table? No salesman worth his commissions
prefers hands-off meetings. Body language, look-aways, eye contact, and
trust-building are all key components to a successful close and follow-on
business. So, how does mobile computing meet business travel?
Simple. Whether booking, changing, or canceling travel plans, your laptop,
and now your cell phone, provide instant decision-making, allowing you to
quickly and efficiently book or change travel destinations and receive
management approval in the office or on the road. Email and SMS approvals
now take place with end-to-end, company travel policy-compliant permission
because you're plugged into the budget, the actual money-spend, the approval
process, your auto-pop expense report, and the company's ERP system. If this
isn't you, call me; I'll tell you who you need to speak with (hint: CFO)
Business travel is shrinking but not only because of an economic downturn.
This shrink-to-mobile is the opportunity visionary's and technologists love
to see. Capital efficiency is always good business but essential in a
down-turn. From this opportunity, careers are made. By reducing
travel-spend, and using ERP-enabled mobile tools while on the road, salesmen
support the shrink because they're a part of the forecasting and
decision-making for smarter and more productive travel in which they play a
key role.
Imagine...you're beginning the 4th quarter, you know you're at 60% of your
forecast. You've managed to secure your booked sales with less than half of
your forecasted travel budget. You're not even breaking a sweat...yet. With
your transparent Travel Analysis System (TAS), you know in advance whether
or not you will hit your numbers. Up and down the approval chain, every
authority sees you're on track to meet your forecast, AND you are under on
travel spend. Who's going to say no to go? You control your travel spend
because your company put the right tools in place. If you don't use such a
system, you may not receive approval for the trip...there goes the
commission. If you don't have an ERP-enabled mobile device, and I mean
iPhone, Blackberry, or some other internet-connected hand-held gadget,
allowing you to make instant travel plans on the go, you haven't shrunk
enough.
Come to San Diego this August and see what the National Business
Travel Association offers the shrinking mobile traveler.
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