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Casio IT-2000

Pen Computing 26 - February 1999 -- Only a few years ago, I anxiously awaited the arrival of a brand new desktop computer with one of those new and wicked fast Intel 486/25 processors. When it finally arrived, all 85 pounds of it, I was blown away by its power and performance. Switch to the present. 486 processors have long been replaced by much more powerful Pentium, Pentium II, and Pentium Pro processors running at clock speeds approaching 500MHz. Yet, with all the rapid advancement in processor technology, who would have expected that all the power of my big, firebreathing 486 desktop monster would be available in a utilitarian looking handheld data collection terminal not even eight years later?

I am speaking of the IT-2000 Portable Data Collection Terminal sold by Casio's Vertical Market Division, the same folks who offer the Windows CE-based PA-2400 mini pen slate and the PA-2500 clamshell handheld PC. Unlike those two products, the IT-2000 is an entirely no-nonsense industrial terminal devoid of any unnecessary frills or advanced technology.

Rather, the IT-2000 is a representative of the growing class of handheld data collection devices that offer both a touch screen and a keypad. Most of these devices are replacements of the millions of keyboard based "flashlight"-style data collection devices that have been used in many field applications for over a decade. At some point in the future, the keypad will probably disappear, too, and all functions will be accessed through softkeys and buttons on the screen. In that regard, the IT-2000 is what we'd call a "transition" product, easing the migration from older keyboard-based devices of limited functionality to a much more flexible new generation of touch screen driven terminals.

So let's take a closer look at the IT-2000. As stated above, computing power is provided by a 32-bit Intel 80486GX processor which is more than adequate for the job. The unit itself can be ordered in several operating system and memory configurations. Many users will go for the basic MS-DOS 6.22 version which comes with 4MB of DRAM and up to 24MB of Flash ROM, which means that there is plenty of ROM for all sorts of reference and other data. F-ROM Type II PC Cards come in four, six, ten, and 20MB sizes and occupy the sole Type II slot of the IT-2000. If your application requires Windows, the IT-2000 can handle that, too. We're talking good old Windows 3.1 here, and it comes on 8MB of Mask-ROM. It's a limited version of Windows, but all the basic goodies are there.

It definitely takes some getting used to to use Windows on the small 192 x 384 pixel screen, but applications specifically designed for that screen format are a breeze to use. Speaking of the screen, it is 2-3/8 inches wide and 4-3/8 inches tall, uses FSTN technology and has a handy automatic backlight that comes on when things get too dark. The screen itself is readable enough, though the surface is highly reflective and doesn't offer much feedback for pen input. The resistive digitizer worked very well. There is no jitter and it never falls behind. The small plastic pen is cleverly springloaded so that it securely stays in its storage place along the side of the unit.

While the IT-2000 is not ultra rugged, it is very sturdy and designed to survive drops from 3.3 feet onto concrete. The housing consists of tough, industrial looking gray plastic and the fit and finish is up to the high standards we'd expect from Casio. In terms of size, think of the IT-2000 as a longer, thicker Palmsize PC. It is narrow enough to easily fit into one's hand, and it fits into most pockets. At a weight of under a pound, you can carry it around all day long.

To get back to applications for a minute, one of the great things about the IT-2000 is that it supports PenRight!, the pen-optimized cross platform, visual application building tool and environment. Its Windows-based graphical forms designer, code editor, and over 350 APIs make creating tailor-made applications for the IT-2000 easy. PenRight! also includes an integrated handwriting recognition engine and signature capture. Our evaluation unit came with a PenRight!-based order processing system that was optimized for the IT-2000's screen.

Much of the IT-2000's power comes from the many peripherals available for the platform. There are two docking stations, the IT-2060 satellite "I/O box" and the IT-2065 master station. The satellite box, shown in the pictures here features a serial host interface, an AC/DC port for the charger. The master box has either a SCSI-2 or an Ethernet interface to the host computer and can handle up to eight satellites. Using the Ethernet model, a maximum of 184 IT-2000 devices can be linked together. With the SCSI model, this number drops to a maximum of 56 devices. Individual IT-2000 terminals can be equipped with either a pen type or a touch type bar code reader, both of which have built-in decoders. The IT-2000 uses a standard "camcorder-style" Lithium-Ion battery pack which provides up to eight hours--a full shift--of battery life. A backup battery protects memory contents for up to two weeks. The IT-2000 has a supremely simple on-off switch that wakens Windows when you need it and sends it to sleep when you don't.

Casio targets the IT-2000 at a large number of vertical markets, including healthcare, financial, retail, property management, route automation, transportation, utilities, and many more. The extraordinary flexibility of this deceptively basic tool could well make it a valuable building block in an enterprise wide data collection and processing system. The keypad makes data entry easy, and the tall screen leaves plenty of real estate for a full QWERTY pop-up. The unit is light and handy and completely unintimidating even to those who are not computer-literate. The automatic backlight is a nice touch, as is the clever pen, the well designed charging station, the built-in IR port, memory capacity of up to 28MB, and the availability of PenRight!

The Casio IT-2000 is a prime example of how tried and true technology can be combined into simple devices for use by front-line personnel, and how the data collected there can then be funnelled back into corporate data systems for processing.

- Conrad H. Blickenstorfer


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